Meet Our Team
All our plans come with real human support from our expert team. We've been serving our customers in regulated industries since 2007.
100% Made in the USA
Proudly American: Audition AI is 100% Made in the USA! Our team works in our office at 325 Oser Avenue in Hauppauge, New York, and all of us live on Long Island.
When you work with us, you're working with a local American team that understands your business needs and regulatory requirements.
What Sets Our Team Apart
Deep expertise, local presence, and a commitment to excellence that comes from over 17 years of serving regulated industries.
Audition AI is proudly developed and supported entirely in the United States.
Our entire team works from our office at 325 Oser Avenue in Hauppauge, New York, and we all live on Long Island.
We've been serving customers in regulated industries for over 17 years, building deep expertise and trust.
Specialized experience in healthcare, finance, legal, and government sectors with strict compliance requirements.
Our Hauppauge Office
325 Oser Avenue, Hauppauge, New York
Located in the heart of Long Island's technology corridor, our team is centrally positioned to serve clients throughout the entire world while maintaining the personal touch that comes from working together in the same office every day.
Real Human Support
Every plan includes direct access to our expert team. No chatbots, no outsourced support - just real people who built the platform and understand your needs.
Every plan includes direct access to our expert team - no chatbots, no outsourced support.
Get help from the actual engineers who built Audition AI, not just support representatives.
Our team understands the unique challenges of regulated industries and enterprise AI deployment.
Business and Enterprise customers receive dedicated support to ensure optimal outcomes.
Support by Plan Level
Email & Chat Support
- Response within 24 hours
- Setup assistance
- Usage guidance
- Best practices
Priority Email & Chat Support
- Response within 12 hours
- Team onboarding
- Configuration help
- Training resources
Direct Engineer Access
- Response within 4 hours
- Phone support
- Custom configuration
- Data integration help
Dedicated Customer Success Manager
- 24/7 priority support
- Dedicated success manager
- Custom training
- Strategic consulting
17+ Years of Regulated Industry Experience
Since 2007, we've been helping organizations in highly regulated industries navigate complex compliance requirements while leveraging cutting-edge technology.
Why Experience Matters
Regulated industries have unique challenges that generic AI solutions can't address. Our team has spent over 17 years understanding these nuances, building solutions that not only work but also meet the strictest compliance requirements.
We Understand:
- • Audit trail requirements
- • Data sovereignty needs
- • Compliance documentation
- • Risk management protocols
We Deliver:
- • Compliant AI solutions
- • Transparent processes
- • Audit-ready documentation
- • Ongoing support
Ready to Work with Our Team?
Experience the difference that comes from working with a dedicated American team that understands your industry and cares about your success.
Ready to Get Started?
See how our team can help you become an AI-Enabled organization! Schedule a demo or speak with our sales team today.